|
Pharmacy Technician Skills Checklist | ||||||
| NAME | |||||||
| LAST 4 OF SSN | |||||||
| DATE | |||||||
| I hereby certify that ALL information I have provided on this skills checklist and all other documentation, is true and accurate. I understand and acknowledge that any misrepresentation or omission may result in disqualification from employment and/or immediate termination. | |||||||
| Instructions: This checklist is meant to serve as a general guideline for our client facilities as to the level of your skills within your nursing specialty. Please use the scale below to describe your experience/expertise in each area listed below. | |||||||
| Proficiency Scale: |
1 = No Experience 2 = Need Training 3 = Able to perform with supervision 4 = Able to perform independently |
||||||
| Rating Stars (Click) | SKILL: Communication | 1 | 2 | 3 | 4 | ||
 |
Organize written and oral communication in a logical manner | ||||||
|
|
Question other health care professionals to collect pertinent patient information | ||||||
|
|
Communicate appropriately with the level of understanding of one's audience | ||||||
|
|
Use good listening skills in all aspects of job | ||||||
|
|
Interested in improving self and asks questions | ||||||
|
|
Other by site: | ||||||
|
|
Other by site: | ||||||
| Rating Stars (Click) | SKILL: Patient Interaction / Staff Relations | 1 | 2 | 3 | 4 | ||
|
|
Greets patient and introduces self | ||||||
|
|
Puts others at ease | ||||||
|
|
Interview patient or caregiver to collect pertinent patient information | ||||||
|
|
Use
different strategies for communicating with non-English speakers or patients who are impaired i.e. deaf, cognitively impaired, etc |
||||||
|
|
Exhibit empathy and compassion | ||||||
|
|
Cooperation / Diplomacy and Tact with Staff | ||||||
|
|
Emotional Maturity to Function Under Stress | ||||||
|
|
Appropriate Conversation with Staff/Patients | ||||||
|
|
Use of Correct Terminology | ||||||
|
|
Sensitivity to Patient Comfort | ||||||
|
|
Other by site: | ||||||
| Rating Stars (Click) | SKILL: Personal Characteristics | 1 | 2 | 3 | 4 | ||
|
|
Problem
solve in the workplace to better a situation i.e. coworker conflict, workflow mechanics, etc. |
||||||
|
|
Adaptable to change; industrious | ||||||
|
|
Ability to learn and retain information | ||||||
|
|
Sufficent speed in completing tasks | ||||||
|
|
Ability to adapt to new procedures | ||||||
|
|
Displays initiative | ||||||
|
|
Demonstrate
ethical behavior with emphasis on confidentiality, realization of professional liability, and importance of following protocol |
||||||
|
|
Maintain
emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities |
||||||
|
|
Accept direction and guidance from a supervisor or faculty member | ||||||
|
|
Understands that each facility has some procedures that may differ from others and easily adapts to yours | ||||||
|
|
Arrives for shift on time / punctual | ||||||
|
|
Undertaking of appropriate & additional duties | ||||||
|
|
Maintains impeccable personal hygiene & professional personal appearance | ||||||
|
|
Anticipates Doctor’s / Co-worker needs | ||||||
|
|
Neatness in accomplishing work | ||||||
|
|
Other by site: | ||||||
| Rating Stars (Click) | SKILL: Essential Job Functions | 1 | 2 | 3 | 4 | ||
|
|
Collect
pertinent patient information for use by the pharmacist from the chart or
patient profile with efficiency and accuracy |
||||||
|
|
Be able to locate specific information from a medical record, profile, or electronic medical device | ||||||
|
|
Understand what is needed by the pharmacist to efficiently and accurately manage pharmacy services | ||||||
|
|
Demonstrate proficiency with word processing and database software | ||||||
|
|
Be able to use the internet, e-mail and computerized medication information databases | ||||||
|
|
Follow an established procedure for purchasing and pharmaceuticals, devices and supplies | ||||||
|
|
Understand, observe, and comply with State/Federal laws at practice site | ||||||
|
|
Be able to compound a sterile and non-sterile product | ||||||
|
|
Prepare an IV admixture | ||||||
|
|
Observe or prepare a T.P.N. order | ||||||
|
|
Suggest alternative avenues for procuring a product which is unavailable | ||||||
|
|
Understand alternative avenues for pricing and products available | ||||||
|
|
Know proper storage conditions for pharmaceutical items | ||||||
|
|
Know how to return expired, damaged or recalled pharmaceuticals | ||||||
|
|
Understand how to deter theft and/or medication diversion | ||||||
|
|
Inventory and maintain records for controlled substances | ||||||
|
|
Screen medication orders/prescriptions for completeness | ||||||
|
|
Create new patient profile | ||||||
|
|
Enter information accurately into computer to obtain label and MAR | ||||||
|
|
Accurately prepare medication order/prescription | ||||||
|
|
Know how to dispose of hazardous materials/waste | ||||||
|
|
Know how to prepare and label repackaged products | ||||||
|
|
Process reimbursement claim forms | ||||||
|
|
Sterilize a laminar or horizontal air flow hood | ||||||
|
|
Efficiently deliver the correct medication to the correct patient/representative | ||||||
|
|
Know the Pertinent policies and procedures for distribution of medications/controlled substances | ||||||
|
|
Know the facets of patient consultation a technician can/can’t perform | ||||||
|
|
Know how to handle 3rd party rejection claims | ||||||
|
|
Understand how to prevent and report medication errors | ||||||
|
|
Be able to work a cash register | ||||||
|
|
Reconstitute a granular antibiotic into suspension form | ||||||
|
|
Know how to prepare, store and distribute investigational drug products | ||||||
|
|
Know how to obtain technician licensure and certification | ||||||
|
|
Determine patient eligibility and co-pay | ||||||
|
|
Calibrate a device | ||||||
| Rating Stars (Click) | Age Specific Competencies | 1 | 2 | 3 | 4 | ||
|
|
Infant (Birth - 1 year) | ||||||
|
|
Preschooler (ages 2-5 years) | ||||||
|
|
Childhood (ages 6-12 years) | ||||||
|
|
Adolescents (ages 13-21 years) | ||||||
|
|
Young Adults (ages 22-39 years) | ||||||
|
|
Adults (ages 40-64 years) | ||||||
|
|
Older Adults (ages 65-79 years) | ||||||
|
|
Elderly (ages 80+ years) | ||||||